VendaleVendale
Built for WhatsApp-first commerce

Stop chasing chats.
Own the whole sale.

Vendale is the native Windows CRM where WhatsApp conversations, customer records, orders, and payments converge — one vale nothing leaks past. Your team replies faster, sells more, and never loses the thread.

Download for WindowsSee pricing

Windows 10 & 11 · Self-hostable backend · M-Pesa via Paystack

Shared Inbox
A

Amara Otieno

B

Brian Kamau

Thank you, order confirmed!

G

Grace Wanjiru

Can I pay on delivery?

Open

24

Orders

312

Response

2m

Shared inbox · 3 channelsOrders & inventory Durable broadcasts AI drafts, human sends Audit trail built-in

What Vendale actually is

A CRM that happens to be brilliant at WhatsApp — not a chat widget pretending to be one.

Shared Inbox

Every conversation lands in one place.

WhatsApp, Instagram DM, and Messenger feed a single queue with assignment, internal notes, and the customer's full history beside every thread. Your team stops screenshotting chats into spreadsheets.

  • Assignment & internal notes
  • Full customer context in-thread
  • Channel badges per conversation

The back office competitors don't ship

Orders, stock, and money live next to the chat.

Orders with line items and payment status. Products, variants, and catalogues. Tickets, tasks, and an append-only audit log. When a customer asks “where is my order?”, the answer is one click away — not one app away.

  • Orders ↔ conversations linked
  • Catalogues & inventory
  • RBAC with 92 permission keys

AI with a hood

The Copilot drafts. A human always sends.

Ask for a suggested reply and Vendale drafts it from the customer's real history — then your agent reviews every word. No AI ever messages a customer, offers a discount, or fires a broadcast on its own.

  • Draft-only by architecture
  • Full provider attempt audit
  • Automations you can inspect

Why teams switch

Chat tools close the sale. Vendale runs the business.

CapabilityVendaleChat-checkout tools
Native Windows desktop app—
Instagram DM + Messenger channels—
Full CRM: orders, products, tickets, tasks—
Custom automation engine (inspectable)—
Transparent public pricing—
In-chat checkout with 50+ gateways—

Comparison reflects publicly advertised capabilities of WhatsApp checkout-first tools as of September 2026. We publish what we ship — and what we're still building.

Credentials never touch the client

Meta tokens are AES-256-GCM encrypted server-side. The desktop holds access tokens in memory only — never localStorage, never disk.

Signed webhooks, idempotent delivery

Every Meta and Paystack event is HMAC-verified, deduplicated, and replay-safe. Money and messages move on verified rails.

Your data, your rules

Multi-tenant isolation with per-organization audit logs, and a self-hostable backend when procurement demands it.

Bring every customer home to the vale.

Download Vendale, connect your number, and answer your first conversation in minutes.

Download VendaleExplore the product